Shipping & Delivery Policy

We at The Samv believe in delivering not just clothes but an experience—seamless, stylish, and trustworthy. Please read our detailed policies below to understand how we work and what you can expect from us.

Shipping & Delivery Policy

Coverage Area

Currently, we offer domestic shipping across India only. International orders are not available at this time, but we hope to expand in the future.

Shipping Partner

We ship all our products using Delhivery, one of India’s leading logistics providers. This helps ensure that your order is delivered securely and on time.

Dispatch Timeline

  • Orders are dispatched within 2–4 business days after your order is placed and payment is confirmed.
  • Business days are Monday to Saturday (excluding public holidays).
  • Custom or limited-edition pieces may take longer; this will be mentioned on the product page.

Delivery Timeline

  • Once shipped, delivery usually takes 5–9 working days, depending on your location.
  • Metro cities usually receive deliveries sooner; remote or rural areas may take slightly longer.

Order Tracking

  • As soon as your order is dispatched, you’ll receive a tracking link via email or SMS.
  • This tracking will be updated in real-time so you can monitor your parcel every step of the way.

Delays & Responsibility

While we take every measure to ensure timely delivery, unforeseen delays (such as weather, strikes, or courier issues) are beyond our control.

The Samv is not liable for delays caused by third-party logistics but will assist you in resolving any concerns.