Returns and Refunds

Your satisfaction matters to us. While we take pride in quality checking every product, in the rare event of a problem, we offer a structured return/exchange process.

Eligibility for Return/Exchange

We accept returns or exchanges only under the following conditions:

    • 1. You received a wrong product.
    • 2. The product is damaged or defective.
    • 3. The product has manufacturing faults such as torn stitching, print issues, or fabric damage.
Note: Returns or exchanges for reasons like size issues, color preference, or change of mind will not be accepted.

Time Frame

    • 1. All return/exchange requests must be raised within 48 hours of delivery.
    • 2. Requests made after this period will not be considered.

Proof Required

    • We require a clear unboxing video showing the condition of the product upon delivery.
    • Also include clear photographs of the issue (wrong/damaged product).
Without a valid unboxing video and proof, returns/exchanges cannot be processed.

Product Condition

To be eligible for a return/exchange:

    • 1. The item must be unused, unwashed, and in its original condition.
    • 2. All tags, labels, and packaging must be intact.

Exchange Process

    • 1. Once your return request is approved, a reverse pickup will be scheduled.
    • 2. If the same product or size is available, we will ship the replacement once we receive and inspect the returned item.
    • 3. If a replacement is not available, we’ll offer you refund, based on your preference.
    • Approved damaged or defective products Exchanges/Replacements will be delivered in 7-10 working days

Refund Policy

We provide refunds only in specific situations, as outlined below:

    • 1. If a product is returned due to being damaged, defective, or incorrect, and we cannot provide a replacement.
    • 2. If the order is cancelled within the eligible cancellation window (see below).

Refunds are not applicable for:

    • 1. Delayed delivery due to courier
    • 2. Size/fit issues
    • 3. COD orders (unless defective)

Refund Processing Time

    • Refunds are credited within 5–7 business days after we receive and verify the returned product.
    • Refunds are made to the original payment method (Credit/Debit Card, UPI, Wallets, etc.).

Order Cancellation Policy

    • Cancellations Allowed Within 6 Hours
    • You can cancel your order within 6 hours of placing it by contacting our customer care.
    • After 6 hours, the order enters processing and cannot be cancelled or modified.

Post-Dispatch

    • Orders cannot be cancelled or changed once dispatched.
    • In case of COD, refusing the parcel upon delivery without genuine reason may affect your ability to place COD orders in the future.