FAQs

1. What is The Samv?
The Samv is a contemporary streetwear label that blends expressive fashion with a distinct cultural edge. Known for bold silhouettes and vibrant tones, we design for individuals who value comfort, creativity, and identity in what they wear.

2. Where is The Samv based?
The Samv is founded in Mathura, a culturally rich city in India. Our heritage subtly influences the soul of the brand while maintaining a modern, global appeal.

3. What products does The Samv offer?
We offer a curated range of unisex streetwear, including oversized t-shirts, co-ord sets, sweatshirts, and statement pieces that reflect bold individuality and everyday ease.

4. Are your garments sustainably made?
We are committed to thoughtful production. While not fully sustainable yet, we aim to minimize waste, use durable materials, and collaborate with ethical manufacturers who align with our quality and values.

5. How can I find the right size?
Each product page includes a detailed size guide. If you need further assistance, our team is happy to help via email or Instagram.

6. What is your return and exchange policy?
We accept returns and exchanges within 7 days of delivery, provided the item is unused, unwashed, and in its original packaging. Visit our Returns & Exchanges page for full guidelines.

7. What are the delivery timelines?
Orders are typically delivered within 5–7 business days across India. Tracking details will be provided once your order is dispatched.

8. Do you offer international shipping?
We currently ship within India only. However, international shipping will be available soon—follow us on Instagram for updates.

9. Can I modify or cancel my order?
Orders can be modified or canceled within 6 hours of placement. Please contact us promptly via email or Instagram for assistance.

10. How can I get in touch with The Samv?
You can reach us at style@thesamv.com or via Instagram DM @the.samv. Our team typically responds within 24–48 hours.